Certified Partners

Touch Blue is an Authorised Partner of Avaya, the world’s leader in communications. Avaya delivers intelligent communication solutions that help companies transform their businesses to achieve marketplace advantage.

Benefits

  • Offers value for money without compromising on quality
  • Increases productivity regardless of location – users can work anytime, anywhere
  • Makes businesses appear larger and more professional
  • Reduces costs - free inter site calls, conferencing options and advanced mobility solutions
  • Effectively manage inbound and outbound calls
  • Enhances the customer experience – telephone for the value orientated customers
  • Cutting edge and reliable solutions
  • Saves time and costs for your business
  • Quality account management and 24/7 support and maintenance

Features

  • Daytime & after-hours greeting announcement
  • Direct Dial-In
  • Scalable Voicemail
  • VoIP compatible
  • Intelligent call routing
  • Home and remote working option
  • Customer system self administration
  • Speed dials
  • Call recording
  • Secure conference capability
  • Call accounting
  • Music and tailored on hold messages
  • Headset compatibility
  • Speaker phone