Certified Partners

After 30 plus years of connecting the UK & Ireland, Cisco help accelerate the digital future. Nearly every Internet connection in the UK touches Cisco technology and they’re investing in projects across the nation to support innovation, from smart cities to transport, healthcare and manufacturing along with cyber-security and digital skills.

Deployment

The Cisco phone system is deployed on top of a secure, voice optimised data switching infrastructure. The switches have the capability to provide a secure, high speed path that differentiates voice from data traffic and prioritises voice above other traffic in order to provide a high quality phone system running over the data network.

Applications

There are a number of voice applications that are available for installation once the basics of the Unified Communications systems are in place. The basics are phone handsets, connection to the phone company, and call control. Some of the voice applications are:

  • Unified Messaging or Voice Mail
  • Client presence monitoring and chat systems
  • Automatic Call Distribution System with call queues
  • Interactive Voice Response System
  • Voice Recording
  • Video Telephony
  • Video Conferencing