How to make the move from ISDN to SIP

Organisations are changing the way they think about communications. Today’s business climate calls for reliability, agility and flexibility. In order to deliver on these core goals, the tools companies need to communicate to their customers and the wider world must be future ready and fit for purpose. However, that is not always the case. Many companies are still relying on traditional Integrated Service Digital Network (ISDN) technology for their business communications, most of which are now becoming obsolete in a business environment where terms of interaction are dictated by increasingly demanding customers.

It is common knowledge amongst telecommunications experts that ISDN is a dying technology. BT intend to switch off their ISDN network for good starting with a cease in supply in 2020, with a move to a full migration by 2027. But this traditional system is still being used by many businesses.

WHAT TO REPLACE IT WITH?

The future-ready solution is SIP trunking. SIP is a ready-made replacement for ISDN, connecting a business’s PBX to the provider’s national network via broadband, ethernet or a private circuit. SIP emerged through a growing need for reliable, flexible and scalable communications technology that enables growing businesses to manage communications effectively in line with demand and is already prepared for voice and data convergence further down the line.

For modern businesses, there is no longer a good reason to continue working with an ISDN-based telecommunications solution. With the cost saving potential of SIP trunking, as well as its resilience and reliability, it is the common sense option for any organisation looking to be truly always on, and to provide customers with a first class experience. The benefits of moving to SIP trunking can transform business communications and the process of switching is simple and safe, even for the most risk averse of businesses.

For more information, contact us via sales@touchblue.co.uk or call us directly at 0345 812 3800.