Delivering experiences that matter

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Choose your journey to expierences that drive business momentum

Deliver better communications without disrupting your current solutions. Avaya lets you keep what’s working and add what’s needed. Set your timeline, move at your pace, and launch the unique capabilities that can move your business forward.

To be a leader, you need to be with Avaya

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Avaya supports six million contact center seats

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Avaya teams up with 8,000+ channel partners and agents globally

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Avaya holds more than 4,000 patents and applications worldwide

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The world’s top 10 airlines rely on Avaya

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to discuss how Avaya can transform the future of your business communications.

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for a quick chat about Avaya solutions

Avaya Cloud Office

All-in-one cloud communications

Take calls, make calls, text, chat, and collaborate on a communications platform that’s simple to deploy, own, use. Avaya Cloud Office by RingCentral enables you and your employees to communicate, collaborate, and access business apps on any device, anywhere.

Benefits of Avaya Cloud Office

User-friendly

Your employees and customers want a seamless and intuitive communications experience that fits into how they work —helping them stay in touch on their device of choice as they move throughout their day. One click is all it takes to start a call, join a meeting, contribute to a team chat or share content.

All-in-one

Integrate apps from Google, Salesforce, Oracle, Microsoft and more with your communications. Create a seamless experience that eliminates the need to switch between applications. Simple, intuitive and fast. It lets you get more done.

Conferencing feature

Enjoy audio and video conferencing. Share your screen and files with colleagues, integrate with your existing conference room systems and create impactful webinar experiences for large audiences.

Easy analitycs

Take the guesswork out of understanding how communications work at your business. Get an up-to-the-hour advanced call management system and analytics. Understand your utilisation, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service (QoS).

FAQ Avaya Cloud Office

What is Avaya Cloud Office?

Avaya Cloud Office is a cloud-based communications system with enterprise grade voice, video, IM/messaging, meetings, conferencing and collaboration. With Avaya Cloud Office you can easily connect all your workers, whether in the office, mobile, or remote to a single system regardless of their location.

When and Where is Avaya Cloud Office Available?

Avaya Cloud Office is available in the US starting March 31, 2020, followed by Canada, UK, and Australia target June 30,2020, and Ireland, Netherlands, and France, target September 2020. For international deployments outside these countries please refer to the Global Office feature which enables service to be extended internationally to 40+ additional countries when the offer is purchased and billed through one of the countries listed above.

Can I try Avaya Cloud Office before buying it?

Customers have the option to start the Avaya Cloud Office Service with a free proof of concept.

To request a proof of concept or trial please contact Touch Blue team.

What features are included with Avaya Cloud Office

Avaya Cloud Office delivers a rich set of features for your business communication solution. You’ll get everything you need in one complete system with one low price including voice, video, messaging/IM, online meetings and conferencing, multiple extensions, auto attendant, call forwarding, and more.

How much does Avaya Cloud Office cost?

Avaya Cloud Office offers simple, all-inclusive pricing with a predictable low monthly cost. There are several different license levels to choose from. For the current pricing please contact out ustomer support team refer to the plans and pricing page.

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Avaya IP Office

Put modern collaboration to work in your business. The award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities.

Benefits of Avaya IP Office

Scalability

Act on the voice of your customer

Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling.

Bring in powerful video collaboration and more

Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.

Enable a work-from-anywhere culture

Attract and keep talented staff by equipping remote and mobile employees to work from anywhere, with the same Avaya IP Office solution used by in-office workers. This capability is included in your IP Office solution.

How Touch Blue can help to your business?

Touch Blue is in partnership with Avaya meaning we are certified to provide all of their products for your business. Contact us to find more information on how we can help your business.

Devices cataloge

When creating an experience that matters, using the right device matters.

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Featured Avaya devices from Touch Blue

Why Touch Blue?

Find more about why businesses choose us to be their one-stop provider.