ARE YOU READY TO SWITCH

to a new way of making phone calls?

End of traditional telephone lines in 2027.

What does it mean for your business?

The PSTN switch off is the process of shutting down the Public Switched Telephone Network (PSTN), which is the traditional copper-based telephone network. The PSTN is being replaced by a new digital network called Voice over Internet Protocol (VoIP). The PSTN switch off is scheduled to take place in the UK in December 2027. This means that businesses that currently use PSTN-based services, such as landlines and ISDN lines, will need to switch to a new digital solution by that date.

There are a number of reasons why businesses should switch to a digital solution.

Firstly, digital solutions are more reliable and offer better call quality. Secondly, digital solutions are more scalable, so businesses can easily add or remove lines as needed.

Thirdly, digital solutions are more cost effective in the long run.

If you are a business that is still using PSTN-based services, it is important to start planning your switch to a digital solution as soon as possible. There are a number of providers that offer digital solutions, so you should be able to find one that meets your needs and budget.

Here are some of the benefits of switching to a digital solution:

Increased reliability

Improved call quality

Scalability

Scalability

cost

Cost-effectiveness

If you are a business that is still using PSTN-based services, we encourage you to start planning your switch to a digital solution today.

It is the best way to ensure that your business remains connected and productive in the years to come.

77

% not prepared for the Switch Off

2400000

businesses still using PSTN lines

5600

exchanges already moved to Stop Sell

12000000

lines to be moved by 2025

Here is some additional information about the PSTN switch off:

  • The PSTN switch off is being carried out by BT Openreach, which is the UK’s largest telecommunications network provider.
  • The PSTN switch off is being phased in, with some areas being switched off earlier than others.
  • Businesses that are affected by the PSTN switch off will be contacted by BT Openreach in advance.

Contact our Customer Support team today to find out more about what we can do for your business

What do you need to do now?

The PSTN switch-off has a huge impact on any services which rely on the copper line, including telephony and broadband, so you need to know how it will affect your business way ahead. If you still rely on traditional telephone lines, it’s time to transition to SIP Trunking, which, has a lot of benefits.

What you don’t want is to wait until 2025 and then rush the migration process, with many businesses doing the same. Likely, there is still time to take an opportunity to replace your copper lines and find a telecommunication provider, who would suggest the best solution for your business needs, such as Touch Blue.

Benefits of SIP-Trunking

Cost savings

SIP trunks can be more cost-effective than traditional phone lines, as they typically offer lower rates for long-distance and international calls

Scalability

SIP trunks can be easily scaled up or down to accommodate changes in business needs, such as seasonal fluctuations or growth

Flexibility

SIP trunks can be more cost-effective than traditional phone lines, as they typically offer lower rates for long-distance and international calls

Integration with other systems

SIP trunks can be integrated with other communication systems, such as email and instant messaging, to provide a more seamless and unified experience for users

Better call quality

SIP trunks use digital technology to transmit voice calls, which can result in clearer and more reliable connections.

Improved disaster recovery

SIP trunks can be quickly rerouted in the event of a network outage or other disruption, which can minimize downtime and help businesses stay operational.

Advanced features

SIP trunks often come with a range of advanced features, such as call forwarding, call recording, and auto-attendant, which can enhance productivity and customer service.

Switch Off Timeline

NOV 2017

Announcement

BT Openreach announces its intention to switch off the PSTN in 2025
DEC 2020

Salisbury Stop Sell

Customers is Salisbury cannot purchase new ISDN lines or add new features
JUN 2021

117 Exchanges Stop Sell

Customers across 117 locations cannot purchase new ISDN lines or add new features
DEC 2022

Salisbury End of Life

The PSTN network is completely switched-off in Salisbury
DEC 2023

UK Stop Sell

The PSTN network is completely switched-off in Salisbury
DEC 2025

UK End of Life

The PSTN network is completely switched-off across the UK

Touch Blue VoIP Services

Let us move your business forward into the 21st-century network with Voice over Internet Protocol. A VoIP system gives you everything a traditional phone system does, but with one crucial difference: it’s hosted in the cloud.

As one of the UK’s leading VoIP phone service providers, Touch Blue’s Hosted VoIP solution is suitable for all businesses, regardless of any size and scale or number of sites; from standalone homeworkers to multiple site networks.

Get in touch or request a quote

Get in touch with our Customer Support team to discuss your options and we will find the best possible solution for you.