4 features every modern phone system must have in 2026
4 features every modern phone system must have in 2026 The way customers communicate is changing fast—and your phone system needs to keep pace. In 2026, the right communication platform isn’t just a tool; it’s a competitive advantage. If you’re looking to elevate customer experience, boost team productivity, and stand out in your market, make … Read More
2026
Details
How VoIP helps reduce communication costs in 2026
How VoIP helps reduce communication costs in 2026 In 2026, businesses are under more pressure than ever to optimise budgets without compromising communication quality. One of the most effective ways companies are achieving this is by shifting to Voice over IP (VoIP) systems. Modern VoIP solutions offer powerful features and flexibility—while significantly reducing operational expenses. … Read More
2026
Details
Top telephony trends that will shape 2026
Top telephony trends that will shape 2026 As businesses continue to adapt to rapidly shifting customer expectations and evolving work environments, telephony systems are undergoing a major transformation. In 2026, three key trends will shape how organisations communicate, collaborate, and deliver service: AI-powered call routing, hybrid-work communication solutions, and cloud-first infrastructure. Together, these trends signal … Read More
2026
Details
Merry Christmas & Happy New Year from our team to you!
Merry Christmas & Happy New Year from our team to you! Thank you for your support this year. Wishing you a joyful holiday season and a bright year ahead.
Details
Holiday Season Communication Checklist
Holiday Season Communication Checklist As the holiday period approaches, now is the perfect time to ensure your telephone system is fully prepared to handle seasonal changes and increased call volumes. Here is a simple checklist to help your organisation stay connected and responsive throughout the festive season: Update Holiday Opening Hours Make sure your system … Read More
telephone system
Details
How Touch Blue support team ensures smooth operations during peak season
How Touch Blue support team ensures smooth operations during peak season During the busiest months of the year, reliable communication is essential. At Touch Blue, our support team plays a crucial role in ensuring that every client’s telephone system performs at its best—no matter how high the demand. Here’s how we maintain seamless operations throughout … Read More
customer service
Details