Unified Communications
We specialise in delivering comprehensive and integrated communication platforms that streamline your business operations and enhance collaboration across your organization. With our expertise and partnerships with leading vendors like 8×8 and Wildix, we provide reliable and scalable unified communications solutions tailored to your unique requirements.
Unified Communications Solutions
Our unified communications solutions bring together various communication channels, such as voice, video, messaging, and collaboration tools, into a single integrated platform. This enables seamless and efficient communication and collaboration across your organisation, whether your team members are in the office, working remotely, or on the go.
Key features of our unified communications solutions:
Voice and Video Communications
Our solutions offer high-quality voice and video calling capabilities, allowing you to connect and communicate with team members, clients, and partners from anywhere in the world. Enjoy crystal-clear audio and video, instant messaging, and presence indicators to foster real-time collaboration.
Collaboration Tools
Our unified communications platforms provide a suite of collaboration tools to enhance productivity and teamwork. Features such as document sharing, screen sharing, virtual meetings, and conference bridges facilitate effective collaboration and decision-making.
Mobility and Remote Work
With the increasing trend of remote work, our solutions support mobility and seamless communication for remote team members. Whether through mobile applications or softphone clients, your team can stay connected and productive regardless of their location.
Integration with Business Applications
Our unified communications platforms seamlessly integrate with your existing business applications such as customer relationship management (CRM) systems, email clients, and productivity tools. This integration enhances workflow efficiency and enables contextual communication within your business processes.
Partnerships with Leading Vendors
As a trusted provider of unified communications solutions, we have established partnerships with industry-leading vendors such as 8x8 and Wildix. These partnerships allow us to offer cutting-edge technology and access to robust and reliable communication platforms.
Our partnership with 8x8 enables us to deliver feature-rich cloud-based unified communications solutions. 8x8's comprehensive platform offers voice, video, messaging, and contact center capabilities, ensuring seamless communication and customer engagement.
Partnering with Wildix allows us to provide innovative WebRTC-based unified communications solutions. Wildix's platform offers advanced collaboration features, WebRTC video conferencing, and integration with business applications, empowering organisations to enhance communication and collaboration efficiency.
Through our partnerships with these vendors, we can tailor unified communications solutions that align with your specific business needs and deliver exceptional user experiences.
Implementation and Support
At Touch Blue, we understand that a successful unified communications deployment goes beyond technology. Our team of experts will work closely with you to understand your communication requirements, design a customised solution, and seamlessly implement the unified communications platform in your organisation.
Our services include:
Consultation and Solution Design
We collaborate with you to assess your business communication needs, design a solution architecture, and select the appropriate unified communications platform that aligns with your goals.
Implementation and Configuration
Our skilled technicians will handle the implementation and configuration of the unified communications solution, ensuring a smooth and efficient deployment that minimises disruption to your business operations.
User Training and Adoption
We provide comprehensive user training to ensure that your team members can fully utilize the features and capabilities of the unified communications platform. We also offer ongoing support and assistance to promote user adoption and optimise usage.
Maintenance and Support
Our team provides proactive maintenance and support services to keep your unified communications platform running smoothly. We monitor system performance, apply updates and patches, and promptly address any issues that may arise.
Contact us today
to discuss your unified communications requirements and discover how our tailored solutions can transform your business communication.
Choose Touch Blue as your unified communications partner, and let us empower your organisation with a seamless, efficient, and collaborative communication experience
