Since 2005, Wildix has been helping companies grow their businesses through UC&C with the first web-based UC&C system.
Wildix offers hardware products that are perfectly integrated with all system features: video conference, chat, presence, attendant console and much more. Using Wildix, companies see significant cost savings, make their processes leaner, and gain access to new business tools, guaranteeing a positive ROI.
UCaaS
Browser-based UC&C User-friendly software: An engaging user experience for businesses and customers.
The Wildix solution allows your users to:
– make/receive calls
– chat internally
– make the presence status visible
– Share documents and your screens
– launch videoconferences.
Website Chat
Wildix WebRTC Kite is a professional solution for business communication based on WebRTC technology that brings Unified Communications to your website. With Wildix WebRTC Kite, a website visitor can communicate with the company agents via chat, audio and video calls, desktop sharing and file transfer.
Wildix WebRTC Kite allows you to:
Manage – Features a smart distribution for WebRTC Kite requests, shared voicemail and missed call view to manage requests and leads, and the ability to start a group chat and video conference.
Monitor – Includes a dedicated dashboard to monitor contact flows.
Experience – Consistent design ensures better usability.
Reach out to customers – Incoming/Outgoing SMS to contact them instantly. WebRTC Kite is fully integrated into Wildix Unified Communication system, and it turns the corporate website into an efficient marketing and sales tool
HWaaS
The complete hardware solution: The best choice for system integrators and IT managers.
Wildix does not work with distributors, but rather with a network of certified regional business partners. That is because the value of the product is fed by the professionalism of our selected installers, who help the customer in the growth of their business
Touch Blue is a certified Wildix partner, meaning that we can supply Wildix products to your business.
Contact us today via email info@touchblue.co.uk or call 0345 812 3800.