Business telecom checklist 2024

As the 2027 switch-off approaches, many people are looking to upgrade to a new business phone system. Selecting the best system can be challenging, as each business has unique needs. We have put together a business telephony checklist for 2024, so you can carefully consider every aspect before choosing your new communication solution.

Where is your team based?

This is one of the most important factors to consider in 2024. Depending on whether your team is office-based or working remotely, different types of telephone systems with various features and benefits are available. With flexible working now common in almost every company, businesses require a more robust telephone system that allows their employees to work from anywhere and at any time.

What is your budget?

Striking the right balance between choosing a cost-effective telephone system and one that possesses all the necessary features is a challenge. Opting for the cheapest basic telephone system on the market may limit your productivity and business communications. Conversely, an expensive solution with an extensive list of features might not be fully utilized within your business and could end up costing you significantly in the long run.

Which security measures are important to you?

In 2024, security measures should be one of the top priorities for any business. Data protection is crucial, especially if you opt for a cloud-based solution. Ensure that all data is end-to-end encrypted for added security and that other measures, such as two-factor authentication, are in place.

How will your telephone system be used? The way your business operates is critical in determining which telephone system you need to choose. Do your employees use phone handsets or do they take calls via their laptops and mobiles? Do they travel frequently and need to have access to communications wherever they go? Answering these questions can help you narrow down your options to those that best fit your business.

Choosing the right telephone system can improve your business communications, enhance customer service, and increase employee and customer satisfaction. At Touch Blue, we are dedicated to delivering reliable and innovative voice services to meet the unique needs of your business. Whether you opt for our on-premise solutions, hosted services, or SIP trunking, you can trust us to provide a seamless and cost-effective voice communication experience.

We hope our “Business telecom checklist 2024” was helpful. For more information, please contact us via sales@touchblue.co.uk or call us directly at 0345 812 3800.