In the last 50 years, the way businesses interact with their customers has undergone significant transformations. From simple phone conversations to social media messengers, website chatbots, and AI solutions, it is hard to fathom what the future holds. To remain competitive in their respective fields, businesses must utilize the latest available tools to provide their … Read More
X-hoppers: moving retail communications beyond the headset The overarching focus on price meant e-commerce has become a major part of the retail experience, but some things it can’t replace: a great customized in-store experience and instant access to products. Yet plenty of day-to-day issues hold shops back. The solution is x-hoppers — the complete retail … Read More
The adoption of Voice over Internet Protocol (VoIP) technology as a replacement for legacy phone systems has gained significant traction among businesses. This technology allows for phone calls to be made over the internet and often includes features such as SMS and video call functionality, as well as integration with Customer Relationship Management (CRM) systems … Read More
In the context of digital transformation, businesses are engaging with customers and one another through different communication channels. Given the variety of options available and the added challenge of remote and hybrid work environments, it is a good practice for most companies to unify their communication channels. What are unified communications? Unified communications refer to … Read More
Happy Easter to all our customers! Hope you all have a lovely Easter Bank holiday. Although our office is closed from Friday 29th March until Tuesday 2nd April, our on-call engineers are happy to assist with any urgent enquiries.
Are you tired of dealing with messy cables and struggling to identify which patch lead is connected to which device? Do you find it challenging to manage your network racks and dread every visit from your IT contractor? In that case, we have the perfect solution for your business communications – PatchBox. As part of … Read More
Touch Blue is a company that specialises in the installation of Ofcom-approved telecom equipment, catering to all UK mobile networks. Our services are aimed at businesses struggling with poor mobile signal reception indoors due to black spots or insufficient coverage. Our comprehensive solutions include initial surveys, meticulous design, installation, and commissioning, providing an end-to-end solution … Read More
Spring has finally arrived, marking the season of new growth, fresh starts, and more sunny days to come. It’s also a time for spring cleaning! A spring clean means involves ensuring that your surroundings are tidy and well-organised for the upcoming season. This can entail tidying up your house, sorting your wardrobe, and… even cleaning … Read More
Microsoft 365 is a cloud-based suite of products that is widely used by businesses across various industries. The suite includes OneDrive for Business, Lync Online, SharePoint Online, and Exchange Online. It also integrates with Microsoft Office desktop suite and cloud-based versions of Microsoft’s next-generation communication and collaboration services. One of the most significant advantages of … Read More
A recent study conducted by Uswitch has revealed that 52% of UK citizens are unaware that 3G services are being switched-off. Furthermore, more than 2.7 million people are uncertain whether their mobile handset is 5G-ready. Vodafone UK has followed EE’s lead and has officially shut down its 3G mobile network across the country. The transition will … Read More