When the business owners first looking into the telecommunications for their companies, they can feel lost. There are a lot of different types of telephone lines for each business. Based on your requires and our advice, you can choose the telephone system which is right for you.
Analogue Lines
The Analogue Lines or PSTN (Public Switched Telephone Network) is a traditional telephone line that still being used in some companies. You need to have a phone that plugged into the wall as PSTN use copper wires to transmit the calls.
Analogue Lines have a limited functionality: you can have only one telephone per line and basic telephone features. PSTN Lines are rare now as more businesses choose the cloud-based lines.
ISDN Lines
ISDN Lines known as Digital Business Telephone Lines. They have more features than Analogue Lines. For example, you can have multiple channels or Direct Dealing In for different departments or employees.
However, modern companies are choosing internet-based telephone systems because of their wide functionality and ability to work remotely.
Internet Hosted Lines
In the past years, Internet-based telephone lines become more popular. The calls are transmitted through the network, which lowers the cost of the telephone system. As additional you have features such as call handling, call recording, advertising on the hold, video conference and etc.
There are two different types of Internet hosted lines: SIP and VoIP. SIP (Session Initiation Protocol) is a protocol used to transmit the data between the devices. VoIP (Voice over Internet Protocol) uses the SIP trunks instead of a PBX system. You can make calls via a service provider.
If you require more information about telephone lines, please call us on 0345 812 3800 or email info@touchblue.co.uk.