How had VoIP changed Remote Working? Since the beginning of the Covid-19 Pandemic, we have seen a dramatical change in the workplace. Introducing the Work from Home scheme helped not only to save lives but made a big change in the company’s budgets. 3 years later, a lot of employees still working from home, with some of the businesses introducing flexible options. But with the changes comes a lot of questions – how does business transition to a new way of working without any interruptions of the services? And that’s where VoIP came to help.

What is VoIP?

The VoIP system, or Voice over Internet Protocol, uses the Internet to take and make calls instead of traditional telephone lines. This cloud-based system can help businesses to cut costs, improve communication between remote workers, and increase productivity by collaborating with different software.

So why VoIP is a great solution for remote workers?

  • Flexibility

One of the most attractive VoIP features is flexibility. Employees do not have to be tied to an office desk anymore – a VoIP system can be installed anywhere, on a laptop, desktop, mobile or dedicated handset. Where ever you are, your telephone system can come with you.

  • Scalability

As the business grows, there might be a need to employ more staff or change the location of the premises. Traditionally, you had to move your telephone system, or physically add a new line, which will add extra cost. With the VoIP system, you can scale your telephone system and add new remote workers at any time with minimal or no extra cost.

  • Integration with other systems

Remote working means that a lot of communication, which has been done in person before, now will have to be virtual. With VoIP systems, video calls, conference meetings, document exchange, CRM, and messaging can be seamlessly integrated with your cloud telephone system and become a powerful communication tool.

  • Smart working solution by Wildix

If you are looking for such a platform for your small to medium business, then the Smart Working solution by Wildix is exactly the system you are looking for. The Wildix Smart Working solution fully embraces untethered mobility, security, simplicity, and a consolidation of features to ensure an optimal means of remote operation.

The Wildix solution allows your users to:

– Make/receive calls

– Chat internally

– Make the presence status visible

– Share documents and your screens

– Launch videoconferences

Contact us if you would like to know more about the VoIP system, available with Touch Blue.