Since 2005, Wildix has been helping companies grow their businesses through UC&C with the first web-based UC&C system. Wildix offers hardware products that are perfectly integrated with all system features: video conference, chat, presence, attendant console and much more. Using Wildix, companies see significant cost savings, make their processes leaner, and gain access to new … Read More
When stepping into a new business year, it is important to reconsider your business communications tools, and update any outdated technology to be able to stay on top of the competition. 1. Consider ISDN Switch Off in 2025 The PSTN switch-off has an enormous impact on any services which rely on the copper line, including … Read More
Merry Christmas and Happy New Year to all our customers. Thank you for your continuous support during the past year. Wishing you a season of joy and looking forward to continued success this year. Most of the businesses is closed for the Christmas break, and our Head Office in Newbury is working short hours between … Read More
It’s not a secret that the Christmas period is the busiest time for most businesses, no matter if it’s a supermarket chain or a small private craft gifts shop. The sudden rush of volume of calls can become overwhelming, and it is essential to prepare in advance so everything goes smoothly. Call management More customers … Read More
Multi-site companies don’t necessarily have offices or stores in different parts of the country, or even the world. Different sites can indicate remote workers or other department’s locations. To ensure the team performance are at the top level, business has to employ the right communication system – such ad Cloud based telephony. Add and remove … Read More
Business communications are a vital part of customer experience, and the telephone system plays an important role. So how can Cloud telephony be used as a tool to improve your customer experience? Reachability With Cloud telephony, customers can reach your stuff no matter where they are in the world, anytime. It can direct office calls to … Read More
Installing a telephone system is an important step for every company, let alone for the small business. Smaller companies, trying to compete with bigger businesses, have to use all available technologies to stay on top of the market and attract new customers. Choosing the right telephone system for business communications can help improve productivity and … Read More
UCaaS vs. CCaaS – What is the difference? They can look similar, but there are a few differences between the two of them. UCaaS transcribes as Unified Communications as a Service. In general, it brings all internal business communications into one single solution. This platform is cloud-based, and ideal for businesses who are looking to … Read More
Calls handling while working from home relies on the right technology most of the time. And, in the case of desktop software and applications, there is no difference if you are based at the office or at home, when it comes to the telephone system it’s a bit more complicated. How can you organise call … Read More
The hosted telephone system is the future of business communications. If businesses had a choice between traditional telephone systems and hosted/VoIP solutions, by December 2025 every company would need to migrate to modern solutions due to ISDN lines switch-off. Likely, with a hosted telephone system users can enjoy all the features of the traditional telephone system … Read More