Why your business needs a Wi-Fi Survey? Most businesses never consider a Wi-Fi survey, unless they start to have a network issue or require an installation of the new system. It’s a standard procedure before designing the new system to survey the current one in order to consider the weakest areas and points of improvement. … Read More
The PSTN switch-off is the process of shutting down the Public Switched Telephone Network (PSTN), which is the traditional copper-based telephone network. The PSTN is being replaced by a new digital network called Voice over Internet Protocol (VoIP). The PSTN switch-off is scheduled to take place in the UK in December 2025. This means that … Read More
Communication challenges in Remote and Hybrid workspace could be very difficult for businesses. Nowadays, more than 60% of businesses have employees working from home full-time at least a few times a week. So, one of the main questions is how can you effectively communicate with team members, when you are based at home? It’s important … Read More
Be more secure with Cloud Telephony: cloud-based telephone systems offer an increased level of security to their users, whether it is a hosted VoIP system or a Unified Communication solution (UC). Cloud telephony has a lot of advantages compared to traditional telephone systems, yet many businesses are holding back from switching to a modern way … Read More
SIP vs. VoIP – What are the differences? The terms SIP and VoIP are used together in relation to telephone systems, which don’t use PSTN lines for transmitting or reserving calls. However, this is not the same thing. VoIP stands for Voice over Internet Protocol. In simpler terms, it enables voice and multimedia communications to be transmitted over the Internet. This system … Read More
Thank you so much to everyone for taking part in Touch Blue’s Coffee Morning for Macmillan Charity. You have all been so incredible and we had a lot of tasty treats enough for the week! Thank you again for your support. There is still time to donate if you missed Coffee Morning for Macmillan. Just … Read More
When it comes to customer service, every tool for improving the experience can make a huge difference. Business communications is a fast-changing technology, and companies must adapt to keep on top of the competition. The modern telephone system can be exactly that tool, which helps bring customer communications to a different level. The main benefits … Read More
The PSTN switch-off is scheduled to take place in the UK in December 2025, meaning that the PSTN is being replaced by a new digital network called Voice over Internet Protocol (VoIP). Understanding how these new systems are working is crucial for every business, that is looking to migrate to the Cloud telephony. What is … Read More
One of the most common reasons for poor mobile signal in the UK is foiled-backed insulation. Insulation keeps heat in, but it also keeps microwave, and Internet signals out. There are several businesses struggling with mobile signals on their premises. This leads to disruption of business communications, miscommunication between staff, unhappy customers and, as a … Read More
There are several reasons why businesses should switch to a Cloud PBX. Firstly, Cloud solutions are more reliable and offer better call quality. Secondly, Cloud systems are more scalable, so businesses can easily add or remove lines as needed. Thirdly, Cloud solutions are more cost-effective in the long run. If you are a business that is still … Read More