How to troubleshoot common business VoIP telephony issues VoIP telephony represents the latest in telephony solutions, offering cloud-based services that require minimal maintenance and hardware. While these systems are efficient, they can still encounter a range of issues such as audio delay, dropped calls, and poor voice quality. Here are some comprehensive ways to troubleshoot … Read More
How to make the move from ISDN to SIP Organisations are changing the way they think about communications. Today’s business climate calls for reliability, agility and flexibility. In order to deliver on these core goals, the tools companies need to communicate to their customers and the wider world must be future ready and fit for … Read More
5 step plan to reconnecting your workforce email There is no one size fits all approach when it comes to ensuring your workforce is set up for success. Businesses are faced with multiple challenges to adapt to when considering how to support employee productivity. With increased demand for flexible working, while still accommodating employees who … Read More
Halloween is coming: top telecom nightmares for every business With one of the most frightening nights approaching, we are compiling a list of the most daunting telecom issues for businesses. Inability to receive external calls This problem can result in significant financial losses for companies if they miss customer calls. Several factors could be causing … Read More
How AI can help your telecoms security In recent years, telecommunications security has faced increased threats and fraud. New methods and ways to steal important information are invented every year, making it harder for businesses to stay secure and ensure that all stored information is protected. Luckily, security systems are developing rapidly, with AI being … Read More
Business telecom checklist 2024 As the 2027 switch-off approaches, many people are looking to upgrade to a new business phone system. Selecting the best system can be challenging, as each business has unique needs. We have put together a business telephony checklist for 2024, so you can carefully consider every aspect before choosing your new … Read More
At Touch Blue, we understand that every business has unique communication needs. That’s why we offer a diverse range of solutions to cater to those needs, including on-premise systems, hosted services, and SIP trunking. Utilizing our expertise and cutting-edge technology, we ensure that your voice communication is not only seamless and reliable but also cost-effective. … Read More
Back to school: communications challenges in education As summer holidays come to an end and students return to their schools, colleges, and universities, it’s crucial to consider the state of communication systems. Since the pandemic, many educational institutions have implemented cloud-based telephony. It has allowed them to continue lessons and the education process without interruption … Read More
What is fibre connection? Fibre broadband represents the cutting-edge technology currently available for connecting to the internet. There are 2 ways you can utilise fibre broadband, FTTP and FTTC. Depending on the specific fibre broadband package you opt for, you can experience significantly faster speeds than traditional broadband. There are two main types of fibre … Read More
How can the SoGEA line work for my business? As the deadline for the Big Switch Off of all traditional copper lines approaches, companies are seeking alternative solutions for their business communications. There are various options to choose from based on company scale, cost expectations, and required features. We recently assisted one of our clients, … Read More