How AI can help your telecoms security In recent years, telecommunications security has faced increased threats and fraud. New methods and ways to steal important information are invented every year, making it harder for businesses to stay secure and ensure that all stored information is protected. Luckily, security systems are developing rapidly, with AI being … Read More
Business telecom checklist 2024 As the 2027 switch-off approaches, many people are looking to upgrade to a new business phone system. Selecting the best system can be challenging, as each business has unique needs. We have put together a business telephony checklist for 2024, so you can carefully consider every aspect before choosing your new … Read More
At Touch Blue, we understand that every business has unique communication needs. That’s why we offer a diverse range of solutions to cater to those needs, including on-premise systems, hosted services, and SIP trunking. Utilizing our expertise and cutting-edge technology, we ensure that your voice communication is not only seamless and reliable but also cost-effective. … Read More
Back to school: communications challenges in education As summer holidays come to an end and students return to their schools, colleges, and universities, it’s crucial to consider the state of communication systems. Since the pandemic, many educational institutions have implemented cloud-based telephony. It has allowed them to continue lessons and the education process without interruption … Read More
What is fibre connection? Fibre broadband represents the cutting-edge technology currently available for connecting to the internet. There are 2 ways you can utilise fibre broadband, FTTP and FTTC. Depending on the specific fibre broadband package you opt for, you can experience significantly faster speeds than traditional broadband. There are two main types of fibre … Read More
How can the SoGEA line work for my business? As the deadline for the Big Switch Off of all traditional copper lines approaches, companies are seeking alternative solutions for their business communications. There are various options to choose from based on company scale, cost expectations, and required features. We recently assisted one of our clients, … Read More
The Big Switch Off best practice plan The UK is currently upgrading its telecoms network – and retiring old PSTN and ISDN services. In many places it is already not possible to buy new PSTN or ISDN lines, which could create problems for your businesses future expansion plans. It’s called the Big Switch Off. It’s … Read More
Business communications and AI in 2024 AI is becoming increasingly integrated into various aspects of business, particularly in business communication. In a 2023 survey called the ‘State of AI in Telecommunications‘ conducted by Nvidia, it was found that telecom companies believe that AI-driven efficiencies are crucial for generating returns on investment. The survey also indicated … Read More
Telephone system in the summertime: things to consider During the summertime, it’s important for businesses to plan for the holiday season and ensure continuous customer support, even with reduced staffing. As many people take vacations during the summer, and especially in August, it’s crucial to think about how to support customers without disturbing employees on … Read More
Making Teams phone work Every business must move away from traditional telephony to avoid the PSTN switch-off but what do you replace your trusted system with? Have you considered Microsoft Teams Phone? The statistics reveal you would be part of a growing trend. There are 300 million active monthly Teams users across the world with … Read More