Microsoft Teams has established itself as one of the most popular communication and collaboration tools available today. Since its inception, over 330,000 firms worldwide have adopted Teams, making it the fastest-growing application in Microsoft’s history (source: Microsoft.com). If your enterprise has yet to integrate Teams, here are some compelling reasons to do so: Firstly, Teams … Read More
It’s not a necessary requirement anymore for the company to have a maintenance contract, however, it’s a peace of mind for the business, no matter its scale. A Maintenance contract from your telephony provider can help you to cut future costs by a quick response to the existing faults and errors. What is a maintenance … Read More
The PSTN switch-off is the process of shutting down the Public Switched Telephone Network (PSTN), which is the traditional copper-based telephone network. The PSTN is being replaced by a new digital network called Voice over Internet Protocol (VoIP). The PSTN switch-off is scheduled to take place in the UK in December 2025. This means that … Read More
Since 2005, Wildix has been helping companies grow their businesses through UC&C with the first web-based UC&C system. Wildix offers hardware products that are perfectly integrated with all system features: video conference, chat, presence, attendant console and much more. Using Wildix, companies see significant cost savings, make their processes leaner, and gain access to new … Read More
When stepping into a new business year, it is important to reconsider your business communications tools, and update any outdated technology to be able to stay on top of the competition. 1. Consider ISDN Switch Off in 2025 The PSTN switch-off has an enormous impact on any services which rely on the copper line, including … Read More
Merry Christmas and Happy New Year to all our customers. Thank you for your continuous support during the past year. Wishing you a season of joy and looking forward to continued success this year. Most of the businesses is closed for the Christmas break, and our Head Office in Newbury is working short hours between … Read More
It’s not a secret that the Christmas period is the busiest time for most businesses, no matter if it’s a supermarket chain or a small private craft gifts shop. The sudden rush of volume of calls can become overwhelming, and it is essential to prepare in advance so everything goes smoothly. Call management More customers … Read More
Multi-site companies don’t necessarily have offices or stores in different parts of the country, or even the world. Different sites can indicate remote workers or other department’s locations. To ensure the team performance are at the top level, business has to employ the right communication system – such ad Cloud based telephony. Add and remove … Read More
Business communications are a vital part of customer experience, and the telephone system plays an important role. So how can Cloud telephony be used as a tool to improve your customer experience? Reachability With Cloud telephony, customers can reach your stuff no matter where they are in the world, anytime. It can direct office calls to … Read More
Installing a telephone system is an important step for every company, let alone for the small business. Smaller companies, trying to compete with bigger businesses, have to use all available technologies to stay on top of the market and attract new customers. Choosing the right telephone system for business communications can help improve productivity and … Read More