Integrating a telephone system

The business needs to have a stable phone system. Nowadays, companies can have all their systems tied together. Find out, how integrating a telephone system with any other business system can help your company. Using a lot of different systems in business creates delays. While customers are waiting, staff may need to open several applications … Read More

Key Features of Avaya 1403 IP Office Phone

Key Features of Avaya 1403 IP Office Phone: – 3 programmable feature buttons, with dual LED′s (red, green) – Fixed feature keys for common telephone tasks including conference, transfer, drop, hold, mute – Two-line by 16-character display, white backlit for easier viewing in all lighting conditions – Wall mountable – Hearing Aid compatible handset – … Read More

Frequently Asked Questions

HOW DO I REPORT A FAULT? Please call our team on 0345 812 3800 then press option 3 and they will be happy to assist you. WHAT DOES TOUCH BLUE DO? Please visit our website page, or just give us a call 0345 812 3800 then press option 0 and speak to one of our … Read More

Key features of Avaya J169

Key features of Avaya J169: ▪ Supports optional J100 Wireless Module for WI-Fi connectivity and/or Bluetooth® headsets. ▪ Delivers high-definition audio that can increase productivity by reducing fatigue and provides easier-to-understand multi-party calls through the wideband audio codec in the handset and headset. ▪ Simplifies call control on the display using softkeys for everyday functions … Read More

Training and Certification

Touch Blue Limited’s commitment to training philosophy applies to our engineers who are trained and certified by leading manufacturers such as: Toshiba, Ascom, Panasonic, Avaya, Nortel, Siemens, Mitel, LG, Cisco Products from all the above companies have a product performance warranty programme only when installed by accredited installers such as Touch Blue Limited. Therefore, as … Read More

Project Management

This outlines the project management procedures that would constitute the full project life cycle as used by Touch Blue Limited. It is intended primarily for Project Managers with appropriate experience, although it may be used as a guideline by staff managing projects for the first time.  Touch Blue Limited Project Management services range from the … Read More

Customer support

At Touch Blue Limited in order to provide you with the best service from our highly trained and motivated staff, we work hard to build energetic and skilled teams. Touch Blue Limited work to ISO 9001 standard and Touch Blue Limited is proud of its investment in training, appraisal, and reward schemes for its staff. … Read More

Maintenance of Multi-sites

The impact of the telecommunications revolution and latterly of convergence can be best seen in larger companies and, in particular, in multi-sites major companies. As a key business partner to all main system producers, Touch Blue Limited has the experience and expertise to keep your downtime to an absolute minimum. In such organisations, however, more … Read More

Touch Blue’s partners

Touch Blue Limited has formed close partnerships with a number of major manufacturers and network providers. The benefit to our customers is that these partnerships enable us to secure the best trade discounts on equipment and also access the best technical experts within our partner organizations. We have chosen partnerships with Avaya, Cisco, Mitel, Ascom, … Read More

Infographic: VOIP system for Small Businesses

A VoIP system gives you everything a traditional phone system does, but with one crucial difference: it’s hosted in the cloud. A cloud-based phone system gives you much more flexibility because you can take calls from your computer and your mobile. It has a lot of benefits not only for the grand scale company but … Read More