Experience Communications as a Service by 8×8 brings customer and employee experience together with contact center, voice, video, chat, and APIs on one cloud-native platform. The power of the 8×8 eXperience Communications Platform As companies search for communications technology that bridges the employee and customer experience gaps, they find that an integrated platform provides the highest … Read More
Planning your Big Switch-Off can be a stressful job. The big date for PSTN lines switch-off is just around the corner. The closer we get to it; the more businesses start to be aware of the need to migrate to the VoIP telephone system. By December 2025, there won’t be much time for migration, as … Read More
Touch Blue is certified provider by top industry leaders. We work with the leading technology providers in the world to ensure we deliver a bespoke, industry-leading voice & data platform. Using our expertise, experience & buying power to offer the very best technology to our customers, giving you peace of mind that a Touch Blue … Read More
How had VoIP changed Remote Working? Since the beginning of the Covid-19 Pandemic, we have seen a dramatical change in the workplace. Introducing the Work from Home scheme helped not only to save lives but made a big change in the company’s budgets. 3 years later, a lot of employees still working from home, with … Read More
8×8 Contact Centre allows customers, agents, and support employees to interact smoothly on a single, omnichannel cloud platform, accessible in a work-from-anywhere environment. Let 8×8’s integrated cloud-hosted contact centre solution, optimise the customer experience across all channels, while boosting colleague engagement and enabling a work-anywhere workforce. With 8×8, your people can react quickly to any … Read More
An effective smart working solution would allow your business to continue even when you cannot reach the office. The Wildix Smart Working solution fully embraces untethered mobility, security, simplicity, and a consolidation of features to ensure an optimal means of remote operation. The Wildix Smart Working solution consists primarily of four components, three of which … Read More
Telephony equipment for remote working is an essential communication tool. When you are trying to organize your home office, business communication comes first to do your work effectively and to keep in touch with your team and your customers. Although a lot of remote workers are constantly relying on messengers and emails, a reliable telephone … Read More
Cloud Telephony is a modern replacement of the traditional physical telephone lines, known as PSTN. It offers a great advantage to organizations, starting from cutting the cost whitelist and increasing business performance. What is a Cloud system? Cloud-based telephone system uses an Internet connection for handling calls, and are also known as VoIP solution. Cloud … Read More
Network design is one of the Touch Blue’s speciality areas: providing solutions that are tailored to your business. Our skilled staff is prepared to develop, install, and maintain reliable and effective network infrastructures for any size business, expanding company, or huge organisation. Our networking services start with a thorough examination of your company’s needs and … Read More
Why choose Wildix for your business communications? Touch Blue recently formed a partnership with Wildix. Since 2005, Wildix has been helping companies grow their businesses through UC&C with the first web-based UC&C system. Wildix offers hardware products that are perfectly integrated with all system features: video conference, chat, presence, attendant console, and much more. Using … Read More