What are the advantages & disadvantages of VoIP? The PSTN is being replaced by a new digital network called VoIP. The PSTN switch-off is scheduled to take place in the UK in December 2025. This means that businesses that currently use PSTN-based services, such as landlines and ISDN lines, will need to switch to a … Read More
Working from home became a new normal for so many companies since 2020. Many people were unprepared and just went with the flow, but for a lot of workers a dream came true – no more commuting, early morning hours, spending time choosing outfits, etc. In 2023, staff are slowly coming back to the offices, … Read More
A VoIP system gives you everything a traditional phone system does, but with one crucial difference: it is hosted in the cloud. A cloud-based phone system gives you much more flexibility because you can take calls from your computer and your mobile. For anyone considering running VoIP, there is an extensive range of add-ons for … Read More
Are your business communications secure? Every business needs to make sure that their communications have a top level of security. With the technology moving fast, cybersecurity became paramount to businesses. Security software is critical for businesses and individuals that use computers and digital devices to store and process sensitive information such as financial records, personal … Read More
Avaya Cloud Office can fundamentally enhance the way your business communicates with customers, partners and across your organisation by simplifying the way you call, chat, meet and collaborate. Avaya Cloud Office places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from … Read More
Experience Communications as a Service by 8×8 brings customer and employee experience together with contact center, voice, video, chat, and APIs on one cloud-native platform. The power of the 8×8 eXperience Communications Platform As companies search for communications technology that bridges the employee and customer experience gaps, they find that an integrated platform provides the highest … Read More
Planning your Big Switch-Off can be a stressful job. The big date for PSTN lines switch-off is just around the corner. The closer we get to it; the more businesses start to be aware of the need to migrate to the VoIP telephone system. By December 2025, there won’t be much time for migration, as … Read More
Touch Blue is certified provider by top industry leaders. We work with the leading technology providers in the world to ensure we deliver a bespoke, industry-leading voice & data platform. Using our expertise, experience & buying power to offer the very best technology to our customers, giving you peace of mind that a Touch Blue … Read More
How had VoIP changed Remote Working? Since the beginning of the Covid-19 Pandemic, we have seen a dramatical change in the workplace. Introducing the Work from Home scheme helped not only to save lives but made a big change in the company’s budgets. 3 years later, a lot of employees still working from home, with … Read More
8×8 Contact Centre allows customers, agents, and support employees to interact smoothly on a single, omnichannel cloud platform, accessible in a work-from-anywhere environment. Let 8×8’s integrated cloud-hosted contact centre solution, optimise the customer experience across all channels, while boosting colleague engagement and enabling a work-anywhere workforce. With 8×8, your people can react quickly to any … Read More