Be more secure with Cloud Telephony: cloud-based telephone systems offer an increased level of security to their users, whether it is a hosted VoIP system or a Unified Communication solution (UC). Cloud telephony has a lot of advantages compared to traditional telephone systems, yet many businesses are holding back from switching to a modern way … Read More
SIP vs. VoIP – What are the differences? The terms SIP and VoIP are used together in relation to telephone systems, which don’t use PSTN lines for transmitting or reserving calls. However, this is not the same thing. VoIP stands for Voice over Internet Protocol. In simpler terms, it enables voice and multimedia communications to be transmitted over the Internet. This system … Read More
Thank you so much to everyone for taking part in Touch Blue’s Coffee Morning for Macmillan Charity. You have all been so incredible and we had a lot of tasty treats enough for the week! Thank you again for your support. There is still time to donate if you missed Coffee Morning for Macmillan. Just … Read More
When it comes to customer service, every tool for improving the experience can make a huge difference. Business communications is a fast-changing technology, and companies must adapt to keep on top of the competition. The modern telephone system can be exactly that tool, which helps bring customer communications to a different level. The main benefits … Read More
The PSTN switch-off is scheduled to take place in the UK in December 2025, meaning that the PSTN is being replaced by a new digital network called Voice over Internet Protocol (VoIP). Understanding how these new systems are working is crucial for every business, that is looking to migrate to the Cloud telephony. What is … Read More
One of the most common reasons for poor mobile signal in the UK is foiled-backed insulation. Insulation keeps heat in, but it also keeps microwave, and Internet signals out. There are several businesses struggling with mobile signals on their premises. This leads to disruption of business communications, miscommunication between staff, unhappy customers and, as a … Read More
There are several reasons why businesses should switch to a Cloud PBX. Firstly, Cloud solutions are more reliable and offer better call quality. Secondly, Cloud systems are more scalable, so businesses can easily add or remove lines as needed. Thirdly, Cloud solutions are more cost-effective in the long run. If you are a business that is still … Read More
What are the advantages & disadvantages of VoIP? The PSTN is being replaced by a new digital network called VoIP. The PSTN switch-off is scheduled to take place in the UK in December 2025. This means that businesses that currently use PSTN-based services, such as landlines and ISDN lines, will need to switch to a … Read More
Working from home became a new normal for so many companies since 2020. Many people were unprepared and just went with the flow, but for a lot of workers a dream came true – no more commuting, early morning hours, spending time choosing outfits, etc. In 2023, staff are slowly coming back to the offices, … Read More
A VoIP system gives you everything a traditional phone system does, but with one crucial difference: it is hosted in the cloud. A cloud-based phone system gives you much more flexibility because you can take calls from your computer and your mobile. For anyone considering running VoIP, there is an extensive range of add-ons for … Read More